At Amay Interiors ("we", "us", "our") your privacy is fundamental to the trust you place in us. This Privacy Policy explains how we collect, use, share and protect personal information when you visit www.amayinteriors.com, contact us on WhatsApp/phone, submit a consultation form, or visit our showroom at 8-4-369/100, Banjara Nagar, Borabanda, Hyderabad – 500 018, Telangana.
1. Information We Collect
- Contact data — name, phone, email, city, project type, budget, message text.
- Project data — site dimensions, photographs you share, preferred products and styles.
- Usage data — pages viewed, clicks, device type, browser, IP, referring URL.
- Cookies & similar technologies — see our Cookie Policy.
- Communications — WhatsApp chats, call records, AI concierge transcripts.
2. How We Use Your Information
- To respond to consultation enquiries and provide quotes.
- To schedule site visits, deliveries and installations.
- To send order, warranty and service updates.
- To improve our website, services and customer experience.
- To comply with legal, accounting and tax obligations under Indian law.
- With your consent, to share offers, design ideas and newsletters.
3. Legal Basis
We process personal data based on your consent, the performance of a contract (your order), our legitimate business interests, and compliance with applicable laws including the Digital Personal Data Protection Act, 2023 (India).
4. Sharing & Disclosure
We do not sell your personal data. We share limited data only with:
- Trusted vendors (couriers, installers, payment processors) under confidentiality.
- Hosting, analytics and email providers (e.g. Google Analytics, Supabase) that process data on our behalf.
- Advertising partners such as Google AdSense — see Section 7.
- Authorities when required by law or to protect our rights.
5. Data Retention
We retain lead and customer data for as long as necessary to provide our services, fulfil warranties and meet legal requirements — typically up to 7 years after the last interaction, unless you request earlier deletion.
6. Your Rights
You may at any time:
- Request access to or a copy of your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent for marketing communications.
- Object to or restrict certain processing.
Email us at info@amayinteriors.com to exercise these rights.
7. Third-Party Advertising & Google AdSense
We may display advertisements served by Google AdSense and other partners. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet. You may opt out of personalised advertising by visiting Google Ads Settings or www.aboutads.info.
8. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal data from minors.
9. Security
We use industry-standard safeguards — HTTPS encryption, role-based access, secure hosting and database row-level security — to protect your information from unauthorised access, disclosure or loss.
10. Updates
We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.
11. Contact
Amay Interiors
8-4-369/100, Banjara Nagar, Borabanda, Hyderabad – 500 018, Telangana
Email: info@amayinteriors.com
Phone: +91 98499 84628 · +91 99491 44628
WhatsApp: +91 99089 26868
